| SaaS | 3-5 Years | Essential |
| WFM Workforce Management | 1-3 Years | Essential |
For our client in Stockholm we are looking for an Application Expert.
HC&E are a project to roll-out a new scheduling tool for stores in over 50 countries, the roll-out have started and HC&E is about to move in to production and we need a resource that will be able to take care and do configuration in the system when it will be hand-over from the Vendor to ou client.
• The team is based partly in Stockholm and partly offshore, will work closely with requirement and business as well as the supplier.
• Stockholm, no travel required
• Contacts within the project/maintenance organization and to vendor
Main tasks:
• System setting configuration in the solution together with the vendor based on requirements
• Together with Requirement and vendor determine best way to configurate the system
• Technical analysis of business requirements
• Validate incoming issues, try to resolve or forward to vendor (3rd line)
• Troubleshoot integration and assigned to right area
Specific competence:
Relatively junior profile with a few years of experience
Experience of configure systems
Excellent communication skills being able to adapt to different IT- and business stakeholders
Experience of setting up and maintaining integrations
Experience from working with a standard solution and SaaS solutions.
Experience from working with distributed and/or offshore teams
Fluent in English oral and written
Strong Analytical skills
Have attention to details
Experience on workforce management software (Employee, Scheduling and Time & Attendance areas) or HR, Payroll systems
Experience from working with a standard solution and SaaS solutions.
System: Workforce Management och heter Reflexis.
You as a person are:
• Are dedicated, positive and self-driven
• Are a team player
• Are courageous and communicative with a convincing personality and the ability to communicate with different target groups both when leading and instructing others
• Are curious, ambitious and a fast learner
• Are structured and like to work towards a goal and delivery