SAP CRM Techno/Functional Consultant 5823 views

Competence:
ABAP 3-5 Years Essential
SAP ABAP OO 3-5 Years Essential
SAP CRM ABAP WebUI 1-3 Years Essential
SAP ABAP CRM WebUI 1-3 Years Essential

SAP CRM Techno/Functional Consultant – with strong development experience and basic configuration skills.
Required skills
• Strong ABAP OO
• WebUI framework
• oData Service (it is recommended given project situation, if not, candidate need to pick up quickly)
• Basic configuration experience
• One order framework knowledge

Recommended but not must
• SAP CRM Marketing and Service Management functional experience

Scope includes:
• Discuss requirements with business stakeholders
• Do the detail design and defining test scope scenarios
• Providing solutions to projects and services to other teams in developing and maintaining our global solutions
• Demonstrate ownership of assigned deliverables – Deliver on-time, cost, good quality
• Understand and follow the clients processes and methods
• Report risks and issues in advance
• Analyzes incidents to identify service restoration actions to be taken
• Assists with classification and prioritization of incidents
• Assists others with identifying the impact of issues/ incidents
• Takes incident resolution actions to restore service to customers
• Incident investigation and diagnosis (including resolution where possible)
• The resolution and recovery of assigned Tasks/ Incidents
• Monitoring the status and progress towards resolution of assigned tasks
• Keeping affected business partners informed about progress
• Demonstrate Flexibility, Team Work and Relationships
• Build and maintain effective working relationships with the sites and all stakeholders (architect team, project team, SDT & supporting teams)
• Interact effectively with others both individually and in group environments
• Demonstrate good partnership with colleagues
• Share ideas Credibility, trust and professionalism

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